Frequently Asked Questions
Everything you need to know about your Vaquita The Label experience.
What is the shipping timeframe for my order?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that sale items are final sale and cannot be returned.
How do I care for my Vaquita garments?
To maintain the quality of our fabrics, we recommend hand washing in cold water or using a delicate machine cycle. Always air dry away from direct sunlight to prevent fading.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times are calculated at checkout based on your specific country and preferred shipping method.
How can I track my package?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.