Returns & Exchanges
At Vaquita The Label, we want you to love your pieces, which is why we offer a 14-day return window for all unworn items in their original packaging. Please ensure tags remain attached and the garment is free of makeup or perfume marks to qualify for a refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original mailer, ensuring all original branded tags and hygiene seals are fully intact.
Ship Your Return
Print your prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing